Buying and upgrading
Open your current Solar Fire and select About to find your version and registration details. Have these ready when purchasing your upgrade.
Pricing and upgrades →Support and contact
Guides and technical support
Find product guides, common questions and help with Solar Fire X.
Support search
Contact options and common questions
12 entries — all content open
Technical support
Email support@alabe.com or call 1 (508) 896-5081, Monday to Friday, 11am to 4pm US Eastern time, excluding public holidays. Describe what you wanted to do, the steps you took and the result you received. Include the software version/build, operating system and any error message. A relevant screenshot or example can help explain the issue; avoid including unrelated client information.
Email technical support ↗Guides, updates and common questions
Astrolabe's existing support site links to documentation, updates and knowledge-base material. Check the version covered before following a procedure. Earlier Windows or disc-installation instructions may not apply to Solar Fire X.
Astrolabe help resources ↗General enquiries
For company information or another non-technical question, contact Astrolabe's general sales/information address and describe the enquiry.
Email Astrolabe ↗What can I do with Solar Fire X?
Calculate and compare charts, examine geographic relationships through Solar Maps, explore specialised dial work in Symmetry, and prepare analytical and interpretation material. Start with the feature relevant to your question.
Explore the features →Which astrology tools can I use?
Work with charting, timing, maps, midpoint analysis and reports. The feature pages describe the calculations and tools in each part of Solar Fire X.
Find tools for your practice →Can I customise charts and layouts?
Wheel and page design tools let you configure presentation. Point and aspect choices help focus a comparison on the material you need to examine.
Explore charting →Are written interpretations included for every point?
Text coverage depends on the supplied interpretation set and context.
Explore interpretations →Will it work on my computer?
Solar Fire X has Windows and native Mac versions.
Check system requirements →Can I bring my Solar Fire 9 files across?
Yes. Use the built-in migration utility to select charts, files and settings from your Solar Fire library folder or ZIP. Review the import results while keeping your original files unchanged.
Migration help →What does Solar Fire X cost?
Find the new-purchase price and upgrades for each earlier Solar Fire version on the Pricing page.
View pricing and upgrades →Where can I find guides and help?
Use the support resources for product guides, common questions and technical help.
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