Buying and upgrading
Open your current Solar Fire and select About to find your version and registration details. Have these ready when purchasing your upgrade.
Support and contact
Guides and technical support
Find product guides, common questions and help with Solar Fire X.
Sales & support
Contact options
Technical support
Email support@alabe.com or call 1 (508) 896-5081, Monday to Friday, 11am to 4pm US Eastern time, excluding public holidays. Describe what you wanted to do, the steps you took and the result you received. Include the software version/build, operating system and any error message. A relevant screenshot or example can help explain the issue; avoid including unrelated client information.
Guides, updates and common questions
Astrolabe's existing support site links to documentation, updates and knowledge-base material. Check the version covered before following a procedure. Earlier Windows or disc-installation instructions may not apply to Solar Fire X.
General enquiries
For company information or another non-technical question, contact Astrolabe's general sales/information address and describe the enquiry.